Withdrawal Policy
Last updated: March 2026.
This policy covers the requirements, process, and timelines for withdrawals from Vegastars casino accounts held by Australian players.
Before You Can Withdraw
A withdrawal request will only be processed once the following conditions are met:
- Your account is fully registered and your identity has been verified
- Any active bonus wagering requirements have been completed
- No compliance review is pending on your account
Requests submitted before these conditions are satisfied will be held until they are resolved.
Available Methods
Withdrawal methods available to your account are shown in the cashier. Options may vary and are subject to change. The cashier will show which methods are open to you at the time of your request. Not all deposit methods support withdrawals.
Limits
Minimum and maximum withdrawal amounts are displayed in the cashier. Limits may vary by payment method and account status. Your current applicable limits are shown in your account settings.
Processing Times
Vegastars processes withdrawals promptly. In most cases, once a withdrawal is approved and all account conditions are satisfied, funds arrive in your account within minutes. Processing may take longer where additional verification is needed or during compliance reviews. We will communicate any material delay.
Holds and Reviews
Vegastars may place a temporary hold on a withdrawal where:
- Identity verification is outstanding or under review
- Account activity has triggered a compliance check
- A possible breach of these Terms is under investigation
A hold does not forfeit your funds. You will be told the reason and given an expected timeframe. Funds are only retained beyond that where a confirmed rule breach is found.
Fees
Vegastars does not charge fees on standard withdrawals. Your bank or payment provider may apply their own charges, which are outside our control.